Managed IT
Complete workstation security and management: 24/7 monitoring, patching, endpoint security and preventive problem solving. We are often already on it before you notice anything.
Discover Managed ITYour IT sorted.
For one fixed price per workstation.
Every phone call, every user question, every patch and update is included, even if there are forty of them this month. No counting hours, no invoice that catches you off guard. Just a service desk that answers your call and knows your environment.
- Fixed monthly price
- Microsoft Partner
- Specialist in healthcare & social care
15+
years as IT partner
120+
locations under management
1800+
devices under management
24/7
monitoring & prevention
What we do
Everything you expect from an IT partner.
Everything you expect from an IT partner.
Just without the surprises.
We take full responsibility for your IT: from workstation to cloud to service desk. One point of contact, one fixed price.
Cloud & Microsoft 365
From migration to day-to-day management of your Microsoft 365 environment: securely set up with MFA, conditional access and device management. Training for your staff included.
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IT Service Desk
Experienced IT professionals who know your environment and keep working until it is truly fixed. By phone or email, and we look over your shoulder remotely right away. No queues, no changing faces.
Discover the Service Desk
Our specialisation
Healthcare is about people. We make sure the technology keeps up.
For 15+ years we have worked for GP practices, elderly and long-term care organisations, social care foundations and childcare providers. We know the GP information systems, the GDPR requirements and the workload. Not a service desk hearing about your application for the first time, but a partner who knows exactly who to call at the vendor.
- Familiar with your applications: GP information systems, finance and HR packages that are standard in the sector
- GDPR-compliant and NEN 7510-aware: data processing agreement as standard, documentation available for audits
- Available when your people are working: including evening care and weekend shifts, based on SLA agreements
Managed by us every day
We speak the language of your applications
No onboarding time, no explanation needed. We manage and support these systems every day:
Promedico-ASP / Sanday
Medicom
Medikit
MicroHIS
Exact Online
AFAS
Microsoft 365
Intune
Why Redemp
Big enough to deliver on our promises. Small enough to know you.
With a team of nearly ten specialists, we are neither a one-person business nor a faceless corporation. The chance of getting a stranger on the line here is small.
- Fixed price, fixed agreements: laid down in an SLA, with no fine print
- Proactive, not reactive: 24/7 monitoring spots problems before they reach you
- Single Point of Contact: also for things that run through partners, such as cabling and telephony
- Independent advice: we do not make our money on the most expensive licence, but on a client who stays
- Partner to your in-house IT: your team as first line, us as second and third line and the thinking power behind it
Certified
Microsoft Partner
Our engineers follow ongoing Microsoft training and we have access to support channels that are closed to non-partners. For you that means: faster answers and the right use of Microsoft 365, Azure and Intune.
Insured and responsible: general liability up to €2.5 million per claim and professional liability through HISCOX Technology Protection.
Want to know where you stand?
Calculate in 30 seconds what taking your IT off your hands costs your organisation per month. No details to leave behind, just your price right away.