We look over your shoulder right away
No travel time, no waiting for a technician. With online support, our service desk helps you within minutes, securely and remotely. With our service packages, this is simply included.
How it works
Connected in three steps
- 1Call or email the service desk: so we know what we can help you with: +31 85 104 52 82 or support@redemp.nl
- 2Download QuickConnect via the button below and run the file. Does your computer show an extra prompt? Then choose "Run".
- 3We look over your shoulder: you stay in control and see exactly what happens. Afterwards, the connection is fully closed.
You download QuickConnect.exe: a one-off, secure connection that only works while the session is running.
Why online support?
- Fast: most problems are resolved within a single session
- Secure: you give permission, you see everything happen, you can always stop
- Included: with our service packages you pay nothing extra for this
- Anywhere: at the office, at home or on location: if you have internet, we can help
Not a client yet, but plenty of IT hassle?
With a management contract, support like this is simply included, however many questions your team has.